Managed IT Services Explained:

Managed IT Services are very similar to outsourced IT support in that they both involve outsourcing technical tasks to someone else so you can focus on running your business rather than on managing technology. However, managed IT services go several steps further than typical business IT support and provide extensive benefits for companies that utilize them:

1. Better Data Security:

When you outsource your data management to a third party, you're freeing up internal resources so they can be spent elsewhere. You can focus on running your business without worrying about protecting your sensitive data from cyber attacks.

2. Proactive & Preventative Support:  

When you hire a managed IT services company to take care of your technological needs, they will work with you every month to create a customized plan for each department. This proactive approach helps identify potential problems before they occur so they can be addressed early on and prevented from becoming costly issues down the road.

3. IT Staff Augmentation:  

In the past, companies have been forced to invest in expensive internal technical teams if they wanted a dedicated support team. With managed IT services, you can hire a dedicated team without having to also pay for salaries and benefits.  Learn more about staff augmentation.

4. Less Hassle & Headache:

When you outsource your technology to a third party, you don't have to worry about things like server maintenance and software updates. This responsibility falls completely on your managed services provider, freeing up valuable time for you and your staff.

5. Increased Efficiency:

As we mentioned above, when you outsource your technology needs, that frees up internal resources so they can be spent elsewhere. Time that was previously spent dealing with technology-related problems is now available to your employees, allowing them to focus on improving operational efficiency and boosting productivity.

6. Streamlined Workflows:

Many businesses don't have their own IT department so they are forced to hire outside firms for every little tech issue, which can cause workflows to become extremely disjointed. With managed IT services, you can have a dedicated team that understands your company's needs and is available 24/7 to keep things running smoothly.

7. A Great Return on Investment:

According to research conducted by Standish Group, 94% of companies who hire third-party managed services providers see a positive return on their investment.

8. Excellent Customer Service:

Managed IT services companies are experts at what they do, which means you'll be working with highly trained professionals every time you have an issue. This also means all of your questions will be answered very quickly since there are no language barriers to overcome or cultural misunderstandings to work through.

9. Economical Pricing Structure:

When you hire a managed services provider, you sign a contract that outlines the scope of work to be completed over the course of your agreement. This allows both parties to agree on what is expected before any work begins so there are no disputes about compensation later down the road. More importantly, it also ensures that you're getting a great deal on your IT services because there aren't any hidden costs to worry about.

10. Better System Administration:

Many businesses choose to hire an in-house team of system administrators so they can handle all of their IT needs, but this is often more trouble than it's worth for small businesses. A managed services company has a dedicated team of system administrators on staff, meaning you'll have more coverage if something goes wrong. As an added bonus, they are also able to adapt quickly to changing technology trends so your systems are always up to date.

Leverage The Benefits of Managed IT Services

There are many benefits to hiring a managed IT services company. They provide expert customer service, streamlined workflows and an excellent return on investment among other things. These 10 reasons should be enough for any business owner looking for more out of their IT department to consider outsourcing to third-party providers instead.

About Entre Technologies

For over 3 decades, Entre Technologies, located in West Springfield Massachusetts has remained a top leader in IT management and development throughout the North East. We specialize in IT, project management, repair services, staffing and support services.  Learn more about the services we offer.