Managed IT Services

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Managed IT Services to Meet the Needs of Your Business & Organization


If you're like most business owners, you don't have the time or expertise to manage your company's IT needs in-house. That's where managed IT services come in. A managed service provider offers a range of services that help businesses manage their business technology infrastructure. This can include anything from managing and remote monitoring your network and servers to providing remote support and on-site visits as needed.


Managed IT providers include a wide range of technologies, including security services, business continuity and disaster recovery services, remote management and remote monitoring, mobile device management, cloud computing and cloud services, patches, issue resolution, compliance services and more.


Managed IT Services

Benefits of Managed IT Services by Entre Technologies


Managed IT empowers business owners to focus on their core competencies and core business, knowing their technology needs are being managed by expert managed service providers. In addition, managed IT can also offer significant benefits for your company's bottom line.

  • Increased productivity: When employees don't have access to the technology they need, they can't do their job effectively. If that happens too frequently, a company's productivity will suffer and so will its profits.

  • Improved efficiency: Fast, reliable technology is vital for any business to operate efficiently on a day-to-day basis. Managed IT services providers make sure your systems are always up and running smoothly, so you and your employees can focus on what matters most.

  • Greater security: There's nothing worse than having a virus or malware slow down or damage your systems. Managed services providers offer regular network and system monitoring and consultations with security experts to help protect your data and keep it secure.

  • Fewer disruptions: If you try to manage your own network and systems, you'll face disruptions whenever there's a problem. Managed services providers can help prevent unexpected downtime so you won't have to worry about losing revenue due to system outages.

Entre Technologies Managed IT Complete List of Services


Our Managed IT Services all you to focus on your business while we take care of the rest!  Our managed services model includes:


Security Services

One of the most important aspects of managed IT services is security. An expert managed service provider will offer a range of services, including:


  • Network Security: Your systems are only as secure as your network. MSPs can help you secure your network with firewalls, antivirus software, and other measures.

  • Data Security: Protecting your data is essential. MSPs can help you encrypt your data, set up password policies, and create backups to ensure your data is always safe.

  • User Security: Employee negligence is often the root cause of data breaches. MSPs can help you create user policies that restrict access to sensitive data and prevent employees from downloading malware or viruses.
     
  • Web Security: Your company website can be a target for hackers. MSPs can help you maintain your website's security with regular updates and patches as well as penetration testing to help identify vulnerabilities.

Business Continuity & Disaster Recovery Services

(BCDR) services are essential for any business. They help you protect your data, keep your systems up and running, and ensure that you can continue to do business in the event of an emergency.  Entre Technologies' services include:

  • Disaster recovery: If a major event occurs, such as a fire or a flood damages your office, an MSP will be able to help you relocate and set up your systems again.

  • BCDR planning: We'll work with you to create a business continuity plan that covers everything from backups and data storage to offsite file sharing.

  • System availability: We'll actively monitor your systems to make sure they're working properly, so you don't have to worry about downtime.

  • 24/7 support: Our experts are on call 24 hours a day, 7 days a week in the event of an emergency.

Remote Management, Patches, and Issue Resolution

Entre Technologies can help you manage your infrastructure from a remote location. Our managed services include:

  • Managed IT support: We're a full IT support company that can provide expert technical support that's tailored to your company's needs, whether you need help with a hardware repair or other issues. Our support services include resolving technical issues,  patch management, and more.

  • IT consulting: We're able to consult on everything from new technology to future planning and growth strategies.

  • Network management: We can manage and maintain your network, handle monitoring and updates, and provide help with troubleshooting.

  • Patches: We'll keep your systems up to date with the latest patches and security updates.

  • Issue resolution: We'll resolve any issues you're having quickly and efficiently.

Compliance Services

Compliance services are essential for any business that wants to ensure they're adhering to legal and regulatory requirements at all times.  Entre Technologies compliance services include privacy policy creation and management,  HIPAA and HITECH compliance, PCI/DSS compliance, and more.

Entre Technologies is Your CIO and IT Team

A managed IT services provider can help you prevent unexpected downtime, secure your data, and maintain compliance with legal and regulatory requirements. Entre Technologies offers a range of managed IT services, including security services, (BCDR) services, and remote management services. We can help you manage your infrastructure from a remote location and resolve any issues you're having quickly and efficiently.  Entre Technologies is a managed service provider in Massachusetts and throughout Northern Connecticut, Rhode Island and Eastern New York.


To learn more about our managed IT support services, contact us online or call our office at (413) 736-2112.


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Frequently Asked Questions

  • Do you offer IT managed services to all types of businesses?

    Yes!  Entre Technologies works with companies of all sizes including small businesses, medium sized businesses and large organizations.

  • What is the difference between managed IT services and break-fix services?

    Break-fix services are a traditional way of handling IT support. You only pay for IT services when you need them, and there's no monthly fee. With managed IT services, you pay a monthly fee for proactive IT support and maintenance. This proactive approach and proactive monitoring process mean that potential issues are found and fixed before they cause downtime.

  • How much do your managed IT services cost?

    The cost of our managed services depends on the size of your business and your specific needs. Contact our certified professionals to get a quote.

  • Are your services customizable?

    Yes! We understand that every business has different needs, so we tailor our services to fit your specific needs.

FEATURES

Infrastructure Modernization

Modern Workspace

The right tools to communicate and collaborate.

Virtualization

Solutions in the data center, endpoint and app delivery

Software Defined Infrastructure

Standardize on infrastructure quickly and scale out/up as your business grows.

Managed IT Services

Infrastructure flexibility to enable employees to work where they want, whenever they want, on any device securely.

Customer Reviews

Entre Technologies Customer Reviews

★★★★★

Lisa M.


When I ask for help your team jumps at the opportunity to assist us with problem resolution. … Thanks for being a good partner.


Managed IT

★★★★★

Susan W.


Your receptionist and technicians bring a cheer to doing business with you. Always a pleasurable experience!…


Managed IT

★★★★★

Raymond K.


Thanks to your team for working with us with no notice. Your technicians were very helpful, professional and were the reason we got through the project.


Managed IT

★★★★★

Bill B.


Our late shift placed a call at 4:10am and your technician was on-site at 5:30am to resolve the issue; we experienced no loss of productivity and order entry for the day’s business.


Managed IT

Managed IT Services and IT Support Services

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